Booking Procedure for Mbook
- Please choose the check-in date and check-out date in the calendar of Booking Request Form.
Please fill out the mandatory information in the form, and press the booking button "Book now".
- AUTOMATED EMAIL will be sent to your e-mail address. But Your reservation is not complete yet by this mail.
We will send you a “Booking Approval Email” within 24 hours after check availability.
- Please check your booking. And then, If your booking details are no mistakes, please reply this email without changing the subject within 48 hours. If you don't reply, your booking might be cancelled.
- At last, I will send you a "Booking Confirmation Email".
Your reservation will be completed.
- About "Mbook"
- Some beds in dormitory rooms are released in a limited quantity via Mbook.
- Mbook by this form can be made until 2 days prior from 1 month prior to check-in day.
- If rooms on request date have been occupied due of the time lag on the system, we may refuse your request.
- Various discounted rates will be specified after the reservation is confirmed due to system reasons.
- Group arrangements are not available to Mbook. Please write "private room request" in the comment section. You can use it if it is available.
- 4In the case of 4 nights and more booking or 3 people and more, it might be necessary to a booking deposit for one-night one person. Please follow the instruction of "Booking Confirmation Email" from us.
- Cancellation Policy
- Please note that a cancellation fee will be demanded if you cancel ALL your reservation on arrival date or NO SHOW: A 100% of total accommodation charge.
- If you cancel your booking for any reason, please let us know as soon as possible for other travelers who has not found accommodation yet.
- Notes about Mbook.
- If the “AUTOMATED EMAIL” by automatically transmits does not reach you, your email address may be wrong. Please contact us again.
- If you don't reply to ”Booking Approval Email” within 48 hours, your booking might be canceled.
- If your request cannot be approved, we will return "Booking Reject Email".
- If you would like to stay at our hostel, please change in your plans and make booked once again.
- If you need to decide your reservation quickly, please make a reservation from any online reservation sites (OTA) such as expedia or Rakuten.
- Reconfirmation of booking
- Depending on the case, we may reconfirm your reservation.
- Depending on the case, for booking in high season, we may send you re-confirmation mail.
- When your reservation is correct, please reply us By the deadline. If you don't reply to us, your reservation may be cancelled.