If you have to cancel your reservation because of traffic obstruction caused by disaster or bad weather, there will be no cancellation fees.
We will deal as much as possible, even if the staying days have passed.
Please let us know after your situation is regularized.
Your safety is all more important than anything else.
We like to wish you a safe journey.
Coming here from Sapporo (Minami-Otaru station), there are routes which cannot be driven by car. If you think you’re okay to go this way, your car can get stuck in the snow when you go up this steep road. Please make a detour even if it is troublesome.
You may walk this narrow path, but you will be very tired with a heavy suitcase.
Happy New Year 2025!
Wishing you all the best on your journeys in this year.
I was busy on New Year’s Day, and when I realized it, it was already dark.
Last year was the same. When I realized it, The year’s gone by in an instant.
Today was a special day, but it was just another day. Snow shoveling, check-out, cleaning, doing laundry, check-in… It’ the usual.
We may not be able to accept a phone call by the convenience. During the winter season (October to April), we are unable to accept bookings by phone.
