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    FAQ
    • About access to MorinoKI in winter.
      Coming here from Sapporo (Minami-Otaru station), there are routes which cannot be driven by car. If you think you’re okay to go this way, your car can get stuck in the snow when you go up this steep road. Please make a detour even if it is troublesome. You may walk this narrow path, but you will be very tired with a heavy suitcase.
    • About paying hostel fees
      To pay for your stay at the hostel, you must pay either by cash (Japanese YEN) or credit card at check-in. As a general rule, cancellations after check-in are non-refundable. To extend your stay, make sure to pay your hostel fees by 10:00 a.m. on the day of your stay.
    • Notes on Room Arranged for Group
      This arranged chartered room for a small group or a family uses Mixed dormitory room. [Negotiable] Max. 4 people (2 bunk beds) Young children and baby are available. This room and Mixed dormitory room is partitioned off by door and curtains. No room key. We don’t have a perfect private room like a hotel. It might be a little cold here in winter because it is an old house.
    • Notes on Children for staying
      Children’s Charge is the same as adult’s Charge. Guests under 12 years old are not allowed to stay …
    • Note for the Bedroom.
      No amenities for guests such as nightwear, bath-towel, conditioner or toothbrush. Private showers, toilets, TV …
    • FAQ Notes on Dog & Cat
      hug and momo are hosts of guests or secret masters. They act big in the hostel. (usually lying) hug: Pembroke …

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