about Hostel Charge
Room Arranged for Group
- Booking via Online Travel Agent (OTA)
- Period for Booking, plans and price depend on OTA.
- Please follow the instructions from each OTA for booking.
- If you make a cancellation and the change of your reservation for any reason, please do the procedures on your own via booking OTA.
- Booking via the message of SNS
- You can make a reservation via messages on Facebook, Instagram, threads, twitter, LINE.
- Booking via SNS is accepted for one month before check-in day.
- Please write on your message (1) Your Name, (2) Check-in Date, (3) Check-in Time, (4) Number of Nights, (5) Choice of the Female Dormitory or the Mix Dormitory, (6) Number of People, etc.
- Booking by Telephone : 0134-23-2175
- It is available to book only within Japan. You will need your telephone number in Japan to use the service.
- Reception Time: 9AM to 8PM (The day of stay: until 3PM)
- Any discounts are not available for booking made by phone.
Booking by telephone is accepted for one month before check-in day.
- We may not be able to accept a phone call by the convenience.
During the winter season (October to April), we are unable to accept bookings by phone.
Thank you for your understanding.
- Walk-in : without having an booking
- Reception Time: 3PM to 8PM
- Any discounts are not available by walk-in. But it is negotiable.
- Please note that a cancellation fee will be demanded if you cancel ALL your reservation on arrival date & NO SHOW: A 100% of total accommodation charge.
- In case of books via OTA, cancellation fee complies with the OTA cancellation policy. Please make cancel on your own via booking OTA.
- If you cancel your booking for any reason, please let us know as soon as possible for other travelers who has not found accommodation yet.
- Kindly show your cooperation in this matter. Thank you.
Guesthouses in Otaru
- In case of No Vacancy in MorinoKi due to various reasons, please contact the following guesthouses in Otaru. We recommend them.